Contact D-SID Conso
A question? Let’s talk.
Our team is available to answer your questions about the app, beta, privacy, partnerships or the D-SID Conso project.
We do our best to respond as quickly as possible.
Requests related to security or data protection are handled as a priority.
The right contact
How can we help?
Use the most appropriate address to help us process your request.
General question
For any question about D-SID Conso, how it works, how it evolves or the project.
contact@smartconso.appBeta testers
For applications, invitations, feedback and questions about the beta phase.
beta@smartconso.appAssistance
To report a technical issue or request help using the app.
support@smartconso.appPrivacy and data
To exercise your rights or ask a question about your personal data and how it is processed.
privacy@smartconso.appPartenariats
To discuss collaboration with a retailer, consumption-sector organization, media outlet or technology partner.
Suggest a partnershipSecurity
To responsibly report a vulnerability or security risk concerning D-SID Conso.
security@smartconso.appWrite to us
Send us a message
Describe your request using the form. Fields marked with an asterisk are required.
- Typical response within 1 to 3 business days
- No messaging app required
- Your information is used only to process your request
For a faster response
Remember to provide the context of your request
The more precise your message, the more effectively we can respond.
- The subject of your request
- The platform concerned: Android, iOS or website
- Your phone model, if relevant
- Steps to reproduce a problem
- A screenshot, without sensitive data
Before writing to us
A few quick answers
Can I already download D-SID Conso?
D-SID Conso is currently in private beta. Access is being sent progressively to selected participants.
How can I join the beta?
Go to the “Join the beta” page and complete the application form.
Is D-SID Conso available on iPhone?
The first testing wave mainly concerns Android. iPhone users can join the waiting list.
Can I suggest a feature idea?
Yes. User feedback and suggestions are especially important during the beta phase.
How can I request deletion of my data?
Write to privacy@smartconso.app and specify the email address associated with your request. Identity verification may be required before deletion.
Would you like to test D-SID Conso?
Join the first app users
Join the beta and contribute directly to improving D-SID Conso.